Help & FAQ

Get the answers to common questions we get asked! If we leave any of your questions unanswered, please don’t hesitate to call us to ask!

Online Shopping

Please give us a call or email us if you are experiencing any problems at anytime, at: 519-621 6988 or info@reidchocolates.com.

We accept Visa, MasterCard and AMEX.

Please call if you see any discrepancies.

All sales are final.

No, we have many more items available in store and by special order. Please call or email us if you have specific questions about products at: 519-621-6988 or info@reidchocolates.com.

Business Gifts & Wedding/Party Favours

We are always available for any questions you may have regarding special orders. Please call us at: 519-621-6988.

No, we do not offer discounts.

We have many different ways to customize your products. Please give us a call at: 519-621-6988.

Allergy & Dietary Information

Product ingredient information is listed with each product. If you need further assistance, please give us a call at: 519-621-6988.

Yes, our products contain or have come in contact with egg, gluten, nuts and soy. Please call us at: 519-621-6988 if you have any questions.

Our 72% dark chocolate is our vegan option.

Yes, we do carry a selection of dietetic chocolates suitable for diabetics.